Pakistan: Management & Administration Skills

Overview – Why this training?

This comprehensive course will provide you with practical ideas, skills, and increased self awareness which are key to moving into a more demanding role where you have supervisory responsibility. The skills and awareness that you gain at this course will help you attain your business objectives – the goals your organization expects you to reach. They will give you the ability to work productively with people and the skills to build your credibility which will lead to more important leadership roles. The course is fully participative, combining practical exercises, group discussions and accelerated learning interventions.

Who should attend?

· Office Managers and Supervisors

· Office Administrators

· Personal Assistants

· Executive PAs

· Secretaries

· Executive Secretaries

· Senior Secretaries

· Management Secretaries

· Executive Assistants

· Department Coordinators

· Administrative Assistants

· Senior Assistant Coordinators

How you and your organization benefit learning objectives

The objectives of the course are to enable the participants to:

· Understand how your role as an administrative professional will alter as your career evolves to include supervisory and managerial responsibilities

· Empower yourself with the confidence and knowledge you to meet your new challenges and responsibilities as you take on more senior administrative positions

· Increase your value to the management team by expanding your awareness of essential self management and staff management skills

· Learn how to effectively plan and coordinate workflow and productivity

· Build the interpersonal skills that are essential for building effective relationships and influencing people

Training Contents

The contents of the course will cover the following

Administrator to Manager – The Transition Phase

· The knowledge, skills and attitudes you need to manage yourself and others electively

· The challenges associated with the transition from an operational role to a supervisory/management role

· The importance of goal setting, prioritizing and planning (to gain the most from this course)

Management Styles

· Different management styles and their impact on the performance of the team

· The importance of adapting your personal management style to the situation and the individual

Communication Matters

· The importance of communicating in all directions when you are in a supervisory or management role

· The barriers you may face as you make the transition from a purely administrative role to one where you supervise or manage others, and strategies to overcome them

Organizing Effective Meetings

· Establishing the purpose, structure and objectives for a meeting

· The importance of meetings as a method of communication

· Potential problems associated with meetings

· Drawing up and circulating an agenda prior to the meeting and organizing a pre-meeting if necessary

· Accurately recording the content, actions, accountability and deadlines during a meeting

· The importance of following up actions

Evaluation and Continuous Learning

· Continuous improvement to increase efficiency and electiveness

· The importance of reflection, feedback and celebrating your team’s successes

Managing Change

· What is organizational change?

· A useful change management model

· The psychology of change and the manager’s role at each stage of the process

· The importance of goal setting and identifying clear objectives

· Becoming a role-model for solution-based thinking

Methodologies

The training will be participatory and feedback oriented by encompassing the modes of brainstorming, discussions in plenary, group work, case studies and experience sharing. Therefore the training course is based on a series of modules, which can be adapted to the requirements of the course participants. The emphasis is put on practice and hands-on exercises and includes:

* Group-work

* Brainstorming

* Questions and answers

* Short presentations

Fee

The charges for this valuable training workshop are PKR 18,000

This Package will cover Training Facilitation for 2 Day.

Resource Person facilitation

Training stationary

Training reference material handouts for the participants

Certificates of the training by Training and Development Network

Registration

For the Registration in this training workshop send email on registration@tdn.org.pk

Depending upon the total number of participants’ quota exceeds, the participants will registered

On first come first serve basis.

Special Discount will be offered in case of more than 4 participants from the same group or organization

15% Discount will be offered for taking the membership of TDN

Accommodation will also be arranged by TDN on participants’ requests and will be charged

separately.

For further detailed Information about training fee, training contents, venue confirmation, discount or packages contact Training Department atadeel@tdn.org.pk, training@tdn.org.pk**or dial +92-51-4866805 or +92-300-5567805, 0322-9403507**