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Pakistan: Administration Skills for Secretaries

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Country: Pakistan
Organization: Training and Development Network
Registration deadline: 17 Dec 2015
Starting date: 21 Dec 2015
Ending date: 23 Dec 2015

Overview – Why this training?

This course is suitable for all junior secretaries, office managers, administrators, administrative assistants and admin support staff who would like to improves their skills and the contribution they make to the smooth running of their office.

Training contents

Course outline:

Contributing to your team/departments success

· Your role and responsibilities in the company

· Defining your own and your teams objectives

· Understanding your team, and working with their strengths and weaknesses

· Building strong relationships with your manager and team

· Basics of supervising when managing an office

Managing Suppliers and Office Logistics

· Understanding SLA terminology

· Basic negotiation skills used when sourcing and dealing with suppliers

· The importance of stock control

· Managing travel arrangements

Providing administrative support for projects

· Define what constitutes a project

· Your role in a project and how you can maximise the admin support you provide

· Systems and documents used to manage a project

· Your central communication role– keeping the project manager and project participants informed about deadlines

Organising small events and meetings

· Your role and responsibilities as events organiser

· Budgeting, planning and setting deadlines

· Your event planning checklist

Resolving conflict and dealing with difficult people

· Understanding the five styles of conflict

· Tools to help deal with conflict and office politics

Managing your time

· Planning your day – setting realistic deadlines

· Meeting the needs and demands of more than one person

· Identifying and avoiding ‘time-wasters’

· Using your in box as a planning tool

Filing Systems

· Important things to know about filing

· How to set up a filing system

· Filing procedure, maintenance and safety

· Electronic filing

· Security and confidentiality issues

Fee

The charges for this valuable training workshop are PKR20,000

This Package will cover Training Facilitation for 3 days.

Resource Person facilitation

Training stationary

Training reference material handouts for the participants

Certificates of the training by Training and Development Network


How to register:

Registration

For the Registration in this training workshop send email on registration@tdn.org.pk

Depending upon the total number of participants’ quota exceeds, the participants will registered

On first come first serve basis.

Special Discount will be offered in case of more than 4 participants from the same group or organization

15% Discount will be offered for taking the membership of TDN

Accommodation will also be arranged by TDN on participants’ requests and will be charged

Separately.

For further detailed Information about training fee, training contents, venue confirmation, discount or packages contact Training Department attraining@tdn.org.pkor dial +92-51-4866805 or +92-300-5567805, 322-9403507


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